For Guests

Follow the steps below to create an account, book and get on your journey. Inquiries can be sent without an account but will always require email verification.

1

Create a personal account

Search cottage listings, manage inquiries, & get updates about new listings via your own personal Royal Cottages account.
Create Account

2

Choose your perfect cottage

View all information about house rules, availability, & prior guest testimonials.
View Listings

3

Inquire about or book your stay

Contact the cottage owner directly via the inquiry form to ask questions/book, or book directly on platform if the host has this option enabled.

4

Get ready for your getaway

Make sure to check in with the host before your travel date for check-in/check-out instructions and anything you should know to bring specifically to make your trip as enjoyable as possible!

Guest Features

What's in it for Guests?

Choose Destination

Easily Book Online

Enjoy your getaway!

  • Easily Book & Pay Online For Select Royal Cottage Listings (coming soon)
    • Online platform to find, agree to booking terms and pay to secure your vacation.
    • All online — no hassle of back and forth document exchange with hosts.
    • Automatic refund of security deposits.
  • Easy & Quick Communication Regarding Your Booking
    • 12-24 hour response times with hosts/Royal Cottages Support Team.
    • Call or chat with the Royal Cottages Support Team live via phone or chat, without long hold times.
  • Royal Cottages Family Listings Standard of Service
    • All Royal Cottages Family Listed properties (denoted by an RC asterisk) are required to have some standard line up of amenities, so you know what to expect upon arrival, and adhere to a suggested cleaning protocol to ensure the safety and well-being of all guests.
  • Lowest Processing/Booking Fees compared to all Major Platforms
    • Pay less in commissions, service and processing fees for booking your stay compared to Airbnb, VRBO, and other major platforms.

Frequently asked questions

Here's some common questions people have. If your question isn't listed here, don't be afraid to contact us.

How do I communicate with hosts for a cottage I am interested in?

From each listing page, currently you can send a request to the host by filling out a form with your details which is automatically emailed directly to them. They will respond to you over email so you should receive a response directly (remember to check the junk folder).

What if I need to cancel my stay?

If you book directly through the host, all cancellation requests should be discussed/solved through host directly. We do ask hosts to list their cancellation policies on each listing so you are aware of them before booking.

Does Royal Cottages help in resolving disputes I have with host regarding my stay?

We do ask that you report a host/bad experience regarding a specific listing for our information as we have policies in place with hosts for only a maximum tolerated number of reports, post which they are taken down from the platform. This button can be found at the bottom of every listing. However, we do not mitigate, and are not responsible for, solving conflicts between you and the host as every host currently operates under their own rental agreements over which we have no responsibility or liability.

What if the host of the property I booked is being unresponsive to my questions?

Although in direct bookings once booked we defer to hosts to communicate with Guests directly, in the event you don’t hear back from your host within 48 hours or if its an emergency situation during time of your stay please contact us and we will try to get in touch with the host from our end to assist.

Can I book my stay directly through Royal Cottages?

Soon! We are working on setting up direct payment, contracting and host communication through Royal Cottages platform and should have the service available very soon.

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